Privacy Policy

1. Introduction

CALDAS ECOM ("we," "our," or "ours") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes our practices regarding the collection, use, and disclosure of your personal data when you use our site located at caldase.com (the "Site"). This Privacy Policy also describes your options regarding the use, access, and correction of your personal information.

This Privacy Policy has been prepared to comply with the requirements of applicable U.S. data privacy laws and other relevant data protection laws.

Please read this Privacy Policy carefully to understand how we handle your personal information. By accessing or using the Site, you consent to the practices described in this Privacy Policy.

Note: The Site and all collected and processed data are hosted on servers provided by Shopify.

2. Information We Collect

We may collect and process the following types of personal information:

• Personal Identifiers: Your name, email address, postal address, phone number, and other similar identifiers.
• Payment Information: Credit card information, billing address, and other payment details. Note that we do not store credit card information on our servers; our payment processor securely processes it.
• Account Information: If you create an account with us, we will collect your username and password.
• Purchase History: Information about the products you have purchased from us.
• Site Usage Data: Information about how you use our Site, including your IP address, browser type, referring URL, and other usage data.
• Communication Data: Records of your communications with us, such as emails, chat messages, and customer support interactions.
• Marketing Preferences: Your preferences for receiving marketing communications from us.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to your inquiries.
• To improve our products and services.
• To send marketing communications (with your consent).
• To comply with legal obligations.
• To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

Note: While we collect and manage your data, the Site and all collected and processed data are hosted on servers provided by Shopify.

4. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your use of the Site. You can manage your cookie preferences through your browser settings.

5. Disclosure of Your Information

We may share your personal information with:

• Service providers and contracts who may assist us in operating the Site and fulfill the hired services.
• Legal authorities when necessary to comply with legal obligations or protect our rights.
• Third parties with your consent.

Note: Although we maintain control over your data, please note that the Site and all collected and processed data are hosted on servers provided by Shopify.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Under applicable U.S. privacy laws and other relevant laws, you may have certain rights regarding your personal information, including the right to:

• Access your personal information.
• Correct inaccuracies in your personal information.
• Delete your personal information.
• Withdraw consent.
• Object to the processing of your personal information.

8. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect or maintain personal information from children under 16 years of age.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page with a revised "Effective Date."

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

contact@caldase.com

By using our Site, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.

Thank you for choosing CALDAS ECOM to help you to take your business to the next level.

Last updated: June 10, 2024